If you forget your password you can request it online or via the mobile app as follows

On mobile app:
Launch the app and click "Forgot password" . The forgot password link is one of the links below the Login button.
Register on mobile app

Online:
Visit https://platform.swifin.com/login. Click on "Login now" or "Sign in" from the top right of the page. Then under the section where enter your credentials to login, you will find a link "Click here if you have forgotten your identification or password". Please click this link. You will be presented with a page like the one below. Please enter your Swifin ID and click on "Send code". Please follow any subsequent instructions.

Forgotten password link

NOTES:
Please note that for this to work you must have registered a valid email address or an active mobile number for sms.
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